Heather Bauer is the Junior Usability Specialist for BioRAFT, the provider of integrated laboratory safety and research management software solutions. Heather will be completing her Masters of Science in Human Factors and Information Design from Bentley University in December 2014. During her studies at Bentley, Heather performed user research for one of the largest Pharma companies in the United States, a small educational startup, and Sapient, a marketing and consulting firm. She also acted as co-organizer for the Boston Service Jam, a 48 hour event promoting service design. Heather is an Expert in Residence at General Assembly for their course, User Experience Design (UXD). User Experience Design is a twelve-week course, taking students with varied experiences from zero to prototype in the UX design process. Working for BioRAFT allows Heather to deliver real-world UX experiences and artifacts to her students.

Paul Bissex is a software developer specializing in the Python programming language and Django, the leading Python web framework. He is co-author of the book "Python Web Development with Django" (published by Addison-Wesley).

Paul was previously Director of Software Development at Hallmark Institute of Photography, and taught web design and marketing skills to professional photographers in training.

Paul works as a software developer for Cox Media Group (Atlanta), on the Django-based CMS used by CMG's television/radio/newspaper properties around the country. The system serves approximately 20 million pages per day.

He runs dpaste.com, a programmer pastebin site.

He lives in Greenfield with his wife and two sons.

Susan Buck is a programmer, designer, and educator with over 15 years of web development experience, starting with her education in digital media at NYU's Interactive Telecommunication Program and UNC Asheville's New Media program.

Most recently, Susan co-founded the Women's Coding Collective, an educational initiative aimed at helping more women excel in programming and web development. While working on the WCC, Susan also teaches Dynamic Web Applications with the Harvard Extension School and Harvard Summer School.